Delivery policy
Delivery Policy
We are committed to ensuring your orders are delivered promptly and securely. Below are the details of our delivery process:
UK Deliveries
- Dispatch Time: All orders are dispatched within 2 working days from the date of purchase.
- Shipping Method: We use DPD Next Day Delivery to ensure your order reaches you the following day after dispatch.
- Delivery Timeframe: Once dispatched, your order should arrive within 1 working day.
International Deliveries
- Dispatch Time: All international orders are dispatched within 1-2 working days from the date of purchase.
- Shipping Method: We use reliable courier services such as FedEx or UPS for international shipments.
- Delivery Timeframe: Once dispatched, international orders typically arrive within 7-10 working days, depending on the destination and customs clearance.
Additional Information
- Working days are Monday to Friday, excluding public holidays.
- Tracking information will be provided once your order has been shipped, allowing you to monitor its progress.
- Please ensure that your delivery address is accurate and complete at the time of checkout to avoid any delays.
Should you have any queries or require assistance, please feel free to contact us at info@santino.co.uk. Thank you for shopping with us.